How to provide feedback.
Feedback may be made orally or in writing via the following methods:
- online via the Festival’s website feedback form below
- in writing to Brisbane Festival, PO Box 384, FORTITUDE VALLEY QLD 4006
- via email to reception@brisbanefestival.com.au or any Brisbane Festival email address
- over the phone on 07 3833 5400
- in person during the Festival to a staff member at any of the Festival’s Information Desks, or to a front of house team member (excluding volunteers)
Those wishing to make a complaint are encouraged to submit their complaints online. Those wishing to do so in person are advised that, depending on the nature or complexity of the feedback, a resolution may not be immediately available and may require follow up by the appropriate staff member or supervisor. Complainants may also be directed to submit their complaint in writing, or via the Festival’s website feedback form. View our Complaints Management Policy here.
https://www.brisbanefestival.com.au/uploads/Complaints-Management-Policy.pdf